1 reviews | Active since Mar 2014
Airtime ****** AGAIN
This is the second time that Vodacom has used the Vlive subscription to ***** my airtime. I NEVER signed up for this service and asked for it to be cancelled a while back only to realise it's still active and still *****ing my airtime.
I'vs spoken to one of your consultants AGAIN to deal with the matter. I want ALL the airtime back that has been ****** from me since 2017 when this service was activated *******LY. Please call me asap.
Good day??
Thank you for making us aware of your complaint.??
Kindly be advised that a consultant will make contact with you in due course to assist with your query.??
***Please note*** Beware of phishing ****s.??
Vodacom will NOT contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Good day??
Thank you for making us aware of your complaint.??
Kindly be advised that a consultant will make contact with you in due course to assist with your query.??
***Please note*** Beware of phishing ****s.??
Vodacom will NOT contact you via Whatsapp to request your personal details.??
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)