1 reviews | Active since May 2018
Airtime ******!!!
I bought data via *111# yesterday morning to the value of R100 for 1gig that will last 14 days. I had R229 airtime where the R100 was deducted from that, I just assume that I received the data. Last night I checked my balances and there was no data but the R100 was deducted from me and I was left with R129 airtime. I checked my data usage last night for yesterday and it showed that I only use 108MB for the day. So what happened to my 1GIG data that I bought???????? I had to buy another 1GIG for 7 days for R79 last night.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,