CvdH
Corine van den Heever
1 reviews | Active since Feb 2016
29 Feb 2016, 13:47
Airtime Retrieval
I bought R 275 airtime this morning at an Absa Atm. I made a mistake pressing 3 instead of 4.The Vodacom voucher went to the wrong phone. It was airtime that I bought for my 14 year old son in boarding school. I am divorced.I have been a client at Absa and Vodacom for years. I had to buy another R 275 voucher from Vodacom. Can you please help.Corine van den Heever.
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Vodacom's replyOfficial
01 Mar 2016, 07:23Hello Ruwyn ,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2016, 07:23
Official
Hello Ruwyn ,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,