RG
Russell G
1 reviews | Active since Apr 2015
17 Apr 2015, 00:04
AIRTIME REFUND REFUSED
I went to Vodaworld Customer Care on 14/4/2015 to request a refund on my Pay-As-You-Go SIM Card which I have not used for more than 7 months. I was told that because I hadn't used the Card, I had lost my phone number and the money value on/in the Card. I wish to claim my unused money back.
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Vodacom's replyOfficial
17 Apr 2015, 16:20Hello russellglanz,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2015, 16:20
Official
Hello russellglanz,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,