1 reviews | Active since Apr 2017

02 Apr 2017, 14:24

Airtime Rechardge

<p>Dear Vodacom.</p> <p> </p> <p>I cannot believe what ******* you are.</p> <p> </p> <p>I loaded R55 and R10 Vodacom vouchers into my phone and before i could even buy data, all the money was gone. Within 30 seconds, while my eyes were still open.</p> <p> </p> <p>How can you rob people like this. This is totally rediculous.</p> <p> </p> <p>I can guarentee nothing will be done about this.</p> <p> </p> <p> </p>

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Replies (3)
Vodacom
Vodacom's reply03 Apr 2017, 07:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Apr 2017, 12:57
Official

Good Day

As per our telephonic conversation, your query has been address and resolved.

Kind Regards

DL

's update25 Apr 2017, 12:06
Reviewer Update

Having same issues. Airtime dissapearing. I was told it was dropbox. I dont have dropbox on this phone. Searchrd for it. Notthing. I cant be wasting money like this. Going to port to MTN