MP
Melissa P
1 reviews | Active since Oct 2013
22 Jun 2015, 13:49
Airtime not received
I loaded airtime onto my vodacom sim card through cellphone banking. The money has been taken off my bank account but i have not received the airtime. This was done yesterday so I have waited 24 hours and it still has not come through. This is unacceptable.<br>
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Replies (1)
Vodacom's replyOfficial
23 Jun 2015, 08:59Hello Mel_McEwen,
Thank you for taking the time to raise your complaint with our team.
As discussed we have now resolved or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Craig
Consumer Website Team
Thank you for taking the time to raise your complaint with our team.
As discussed we have now resolved or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Craig
Consumer Website Team
Best regards,
Vodacom's reply23 Jun 2015, 08:59
Official
Hello Mel_McEwen,
Thank you for taking the time to raise your complaint with our team.
As discussed we have now resolved or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Craig
Consumer Website Team
Thank you for taking the time to raise your complaint with our team.
As discussed we have now resolved or addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Craig
Consumer Website Team
Best regards,