HF
Hendrik F

1 reviews | Active since Dec 2020

27 Jun 2022, 08:38

Airtime not loading

I have bought R180 worth of voice minutes, nothing is loaded yet I need to make urgent calls Customer care is impossible to reach This is poor service

0
Replies (2)
Vodacom
Vodacom's reply27 Jun 2022, 09:52
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
HF
Hendrik F's update28 Jun 2022, 13:45
Reviewer Update
Still up to now nothing
I need to make urgent calls
24Hrs later and still nothing
This is bad service