1 reviews | Active since May 2017
Airtime not allocated
Vodacom disappoints once again!! I am truly at my wits end with this network!! I recharged for R150 this morning and according to the promotion that you are currently running, if a client recharges for more than R120 they will get R200 worth of free airtime as a bonus, 6 hours later the airtime has still not come through. . . The icing on the cake is the data I bought which has also not been allocated. STOP *****ING FROM YOUR CLIENTS!!! *angry client* . I will be taking this query to twitter and facebook to expose you!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Thabile
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Thabile
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian