1 reviews | Active since Dec 2009
Airtime not allocated
I send airtime from my FNB bank account - R59 on 13/10/2017, but was not allocated to my number ********** . Callcentre told me to call ********** , alse received an sms with the number. The number does not exist. I also cannot call the call centre, as it will cost me more than R59 to do so, which I do not have. Please assist, much appreciated.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team