TS
Thuli S
1 reviews | Active since May 2014
16 Nov 2020, 12:23
Airtime not allocated
Hi Hello Peter team. On Monday the 9th of November I purchased airtime through vodaypay masterpass to the value of R150 and the airtime was not allocated to my number. I have been calling for the past week and still have not been assisted.
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Vodacom's replyOfficial
16 Nov 2020, 12:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2020, 12:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team