1 reviews | Active since Oct 2016
I am really losing it with Vodacom. I have been ********** of Data and Airtime in under an hout. I had airtime of R59 and with an hr it disappeared. I had Data of 150mb and then it also disappeared. I thenk bought more data of abt 500Mb. Within an few minutes gone. This is really unacceptable. Vodacom will loose clients to Cell c if they carry on like this as this is not my first or second incident. It has been happening but i wasnt really taking note of it.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day kerabo,
We have now reimbursed all customers affected by last night’s billing issue. All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day kerabo,
We have now reimbursed all customers affected by last night’s billing issue. All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
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