Airtime money lost
<p>Why is it that if you dont spend all your airtime at once that you are pying for on a contract basis getting taken back.</p> <p>im my eyes i see that as theft and it doesn matter what they saying in fact they only say sorry.</p> <p> </p> <p>I have 7 accounts with them and i wish that all my contract are done so i can move on to another provider that realy looks after a persons assets.</p> <p> </p> <p>I lost over R600 of airtime once of that i paid for and they say that you supposed to use all at certain time.</p> <p>I can understand that if your contract expsires that yes you can loose it but they still need to inform you.</p> <p> </p> <p>I went of r upgrADES LAST MONTH AND THEY DIDNT EVEN TELL ME THAT I NEED TO USE THE AIRTIME ON THE ONE CONTRACT OR I WILL LOOSE IT.</p> <p>That is my money and i want it back please.</p> <p> </p> <p>i hope that soemone from vodacom read this and come to a conclusion with this matter please</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi.
So far no call from Vodacom yet.
I would like to get a call still today please.
Thank you
Hi.
So far no call from Vodacom yet.
I would like to get a call still today please.
Thank you
Hi.
Not even a call from Vodacom shows you the service sucks
Hi.
Not even a call from Vodacom shows you the service sucks
