1 reviews | Active since Jul 2017
AIRTIME MISSING AGAIN
<p>About 2x weeks ago a logged a complained on Hello Peter on cell no ********** regarding missing airtime. Vodacom came back and stopped all unauthorised items being charged on the phone. Now 2x weeks later, the same thing is happening. Last night I had R90 on my phone, I did not phone, or whatsup but this morning I only have R6 left. I need Vodacom to block ALLLLLLLL unauthorised items going through on my phone. Two weeks ago they promised all was cleared.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
