AIRTIME MISSING
<p>after complaining about missing airtime a week ago, vodacom was curtious to reimberse me with 120 airtime. i purchased a promo for 4 for 30 mins for a vodacom to vodacom number call. the call lasted longer then the 30 mins i purchased. however the call was done during weekend low peak hours when i check my balance today i have 32 rand. i dont understand please can someone explain to me.</p>
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Vodacom's replyOfficial
14 Jun 2016, 09:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2016, 09:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,