IL
IAN L
1 reviews | Active since Apr 2011
03 Aug 2023, 10:12
Airtime missing
I just recharged my airtime with R12. I now want to know from you why I only received R9.22. I have not taken any of your advances since June. Refund me my R2.78. If it's going to be like this, I will port my number to MTN.
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Vodacom's replyOfficial
03 Aug 2023, 12:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2023, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team