<p>This is my second complaint this month. my first one was ignored and not responded to. yet again my airtime is missing. i know when the vodacome calls me they will tell me that i have subscribe to something i never authorised. i am really sick of this. i have neve subscribed to any thing and have aske vodacom hundreds of times unsubscribe me. my airt from from last time has not been returned and again i loaded aitime only to wake upp to it gone in the morning. this is poor customer service and i am sure is against consumer act. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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