1 reviews | Active since Oct 2017
I have recharged with R55 on 1st dec 2017 and I was about to recharge my data again and fob has some issues and I couldn't login and my data completely finished. and I turned off 3G data off and I see my airtime to 45 instead of R60.something.haveing previous 6 rands total I have been using Vodacom fro more than 8 years and now its getting worst with their data usages terms and conditions. and I have once noticed missing airtime as well as I have checked it only for once I have made a call twice and my calling plan is .79c per min and they are charged more that that for two of my calls, so guys please be aware of your airtime if you have Vodacom. really not happy with this service provider, can you please suggest any other service provider other than cell c.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Lakshman,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day Lakshman,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
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