1 reviews | Active since Aug 2017
Airtime missing
I had no service yesterday the whole day then later on in the evening I bought R100 airtime once they were up and running.Bought 40Mb of data twice worth R5 each then this morning I woke up with R9.00 as my balance.I phoned the call Centre and spoke to some rude Musimesi and requested a supervisor but to no avail.Now I get an sms stating that I received R20 from Vodacom for the data I lost what about my R90.00 these people think we have money to play.What the hell!!!Vodacom I want my full credit
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Irene
Trust that you well.
As per my email sent, kindly note that the issue has been resolved.
Kind Regards,
HS
Best regards,
Dear Irene
Trust that you well.
As per my email sent, kindly note that the issue has been resolved.
Kind Regards,
HS
Best regards,