JB
Japie B
1 reviews | Active since Nov 2014
24 Jun 2022, 12:29
Airtime missing
It is just impossible to get support from Vodacom. No person is sight at 082135. For days now. You cannot speak to an person to get support. Airtime worth +R1000 gone overnight on one of my prepaid numbers. Gone, just missing!
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Vodacom's replyOfficial
24 Jun 2022, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2022, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team