1 reviews | Active since May 2017
AIRTIME MAGICALLY DISAPPEARS!!!
<p>I am a pre-paid Vodacom customer, been with Vodacom all my life and can honestly say that i have never had any problems up until now. I have noticed the last few months when loading airtime that it just disappears into thin air for no reason at all. I would load airtime on my phone and the next minute its all gone!!!!How on earth is that possible????Total ******* i have checked subscriptions, settings on my phone,resticted all background data,set limits etc so it cant be my device it can only be Vodacom!!!Im really not a happy camper at all and will be getting a MTN sim card today i will also inform and warn as many friends and family as possible, i bet Vodacom wont even have the curtecy to phone and make an effort to rectify this mess.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
