1 reviews | Active since Jun 2017
Airtime loss because of 'paid subscriptions' this is theft!!!!!!
<p>So for the past few months, I noticed that by the 20th or so of each month, all of R200 airtime is depleted. I have a contract that gives R200 p.m. Anyways a week ago I noticed that I had that I lose R10 airtime a day. Why and how? At the time I did not know. Until this morning when I googled the issue and this happened to someone else, where a paid subscription service called vip games had taken airtime from the person. I eventually sms'd stop to a number which I got a response saying that I have unsubscribed from vip games. This baffles me because I DO NOT SUBSCRIBE TO ANY OF THOSE SILLY SPAM TEXT MESSAGES. Vodacom is clearly a spam and unsecured network because I got so many of those messages and I don't even open it I just delete it. So how do I even get subscribed to something even if I don't open the message. So I lost nearly a R1000 maybe more on this non sense. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Bash,
Your query is resolved.
Regards,
Cassandra
Dear Bash,
Your query is resolved.
Regards,
Cassandra
