PN
Priscilla N

1 reviews | Active since Oct 2013

15 Feb 2026, 17:36

Airtime keeps dissapering

I buy prepaid airtime, and it dissappear always. This is daylight *******. I will cancel my contract when it ends

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2026, 08:38
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Mar 2026, 11:17
Official
Dear Priscilla,
 
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention. 

Please note that while we were unable to reach you directly. Should you require any additional assistance, feel free to reach out to us.

Kind regards, 
Vodacom Consumer Website Team

Best regards,