1 reviews | Active since Feb 2017

26 Feb 2017, 11:53

Airtime just dissapearing

<p>I loaded R605 to buy data(which is so expensive but i have no choice) i have extra R6 to login to and convert airtime to data i just switch my ****le and logged on about a second when i looked i only had R572.00 that about R30 in one second that dissapeared this really pathetic vodacom why did you take that airtime.</p>

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Mar 2017, 10:30
Official

Dear Mr Booysen,

Your query has been resolved.

Regards,

Cassandra