mT
michael T

1 reviews | Active since Jan 2012

31 Aug 2017, 07:23

Airtime is used when i still have Data

Yesterday i Loaded up my Airtime and Data... R50 Airtime and 250mb of Data. This morning I wake up and my Airtime is all gone and i still have all my data. I have WiFi at home so i even turn off my data setting at Night when i sleep. PLEASE EXPLAIN!!! P.S This is not the first time it has happened!

0
Replies (2)
Vodacom
Vodacom's reply31 Aug 2017, 08:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Aug 2017, 14:22
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc