1 reviews | Active since May 2016

04 Jan 2017, 14:59

Airtime is Hijacked,

<p>What is going on with Vodacom and our Airtime I have had more than R400.00 that has completely disappeared" plus a R110.00 that was given back to me by Vodacom Services for the inconviences caused that to has just disappeared. Why is there so much theft of data and airtime going on, *****ing our airtime from us through these so called third parties that I have not signed or agreed on, I have gone public, on lInkedin, Facebook, and 1 person has called from Vodacom cancelling these third partie but they eappear, some lotto ****. the last two days has got just got worse. What is going on at Vodacom???please investigate my number ********** 355 I need to know what is going on with my cell number.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 16:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team