SS
Surana S
1 reviews | Active since Aug 2014
22 Dec 2023, 17:00
Airtime irreversible
Airtime was sent to me and just was a code mess up 076 and 072. Vodacom says can't reverse or even check if what im saying reflects, no other solutions. Cmon,guys! You'll need to assist your valued customers. These things happen!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Dec 2023, 13:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2023, 13:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Dec 2023, 14:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Dec 2023, 14:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,