1 reviews | Active since Jan 2017
Airtime Has Disappeared
<p>At 11.42am I purchased R55 airtime to call our local post office about a delivery, my calls did not go through all four instances I tried to make contact. However, my airtime has depleted but none of my calls went through. I called Vodacom's customer care line and apparently, I had made a call which had not occurred and they refuse to refund me my airtime!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team