OB
Omphile B

1 reviews | Active since Mar 2016

12 Mar 2016, 08:52

AIRTIME GRINDS!!!!

I have currently bought over R300 airtime in the last few days and I always buy power bundles in order to save. I have been very annoyed that my airtime gets depleted all the time. I am not happy with your services. For example yesterday I bought R30 airtime in the morning, I bought 60mb data for the day then later that evening I wanted to make a call and my airtime balance was at R0.62 mind you I have not made any calls except buy data for R6 and send an sms. I am not sure what is happening because when I was on contract these things weren't occurring. I M very angry about what is happening. Please do assist me with this problem. Thank you

0
Replies (1)
Vodacom
Vodacom's reply13 Mar 2016, 09:56
Official
Hello Jesse B,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,