CVdB
Carla Van den Berg

1 reviews | Active since Jul 2018

20 Jul 2018, 10:06

Airtime gone without activating roaming

I'm so tired of Vodacom ripping everyone off, went on holiday, never activated roaming, had my phone on airplane mode for 99% of the time, however I get back in the country and approximately R400 airtime is gone! And I refuse to waste more money by contacting them. The usual ****************.

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2018, 11:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team