1 reviews | Active since Mar 2011
Airtime gone while mobile data is off
<p>Yesterday my airtime and and data just vanished. My mobile data was off and all updates are restricted. I tried calling Vodacom but no one was able to help me. I want my R72 airtime I'm tired that evertime I buy airtime Vodacom take it and the always have impossible explanation on where there airtime is gone. I just getting tired of Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,