1 reviews | Active since May 2017

15 May 2017, 16:49

Airtime gone in 9 days

<p>Im currently on a vodacom topup contract, my R500 airime was gone in 9 days!!!!</p> <p>THis is ridiculous as this normally last around 25 - 29 days</p> <p>I have been to 3 vodacom shops to upgrade my contract as its due for renewal and then there is no stock of the phone that i request i get sent to another vodacom shop only for them to be offline this has been going on for the last 3 - 4 months</p>

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Replies (2)
Vodacom
Vodacom's reply16 May 2017, 06:38
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Vodacom
Vodacom's reply16 May 2017, 09:43
Official

Dear Chanelle,

Feedback has been provided via email.

Regards,

Cassandra