JK
Johan K

1 reviews | Active since Feb 2017

10 Jun 2026, 17:02

****** Airtime

They ***** my Airtime. R80-00 from the begining of the month. When I write to them and complain, they tell me they cannot access my account I must to a Vodacom shop. This is 16 km's from me. I have been a loyal customer with Vodacom since the begining and have never had problems but lately, first it was my wfes Airtime they stole and when I complained they paid it all back again now it is mine on my cell phone that I loaded to buy data but before I could use R30 was ****** then again and now all I have of my R100 is R20 which they will also ***** before long. If this is how they treat old and loyal customers I want nothing more to do with them. When I can get to the Vodashop I will cancel my contract and go to someone else

i can use it

0
Replies (1)
JK
Johan K's update02 Jul 2026, 12:19
Reviewer Update
You care so much about your customers, that is so laughable. You phone once and do not get hold of then You just leave it AND COULD NOT CARE LESS. LONG AGO VODACOM CARED AND PHONED UNTIL THEY GOT HOLD OF YOU AND SETTLED YOUR COMPLAINT, BUT NOW NOTHING