AIRTIME DISSAPPEARING !!!!!!!!!!!!!!!!

<p>I spoke to Lucky Mateisi at 10:30 this morning, and explained that i had purchase 1(ONE) Blackberry Service, and that i was billed for 4(FOUR). he said i will recieve a text message that the query had been sent threw for cancellation/refund. As of 16:49 i have recieved no phone call, no text message, and another Blackberry deduction, which makes it 5(FIVE) in total. I had R237 airtime, now i have nothing left! I had to phone again, and spoke to Karabo, where he was trying his best to assist, but was told by his supervisor Mashudo? to take my number down, and i will be refunded. this is not acceptable. Something is horribly wrong, and i am sitting with no airtime.....this is not the first time i have had a issue with Vodacom...maybe it is time to change to a better more reliable network..this is very upsetting</p>