1 reviews | Active since Feb 2017

06 Feb 2017, 09:38

Airtime Dissappeared

<p>I had airtime that was over 400 on Thursday before I went to sleep. Friday morning when I woke up there was no airtime no data. I called vodacom on Friday and this morning as well. Few minutes after that I received a massage that my issue has been resolved only to find out I was given 29 rands worth of airtime. Really now</p>

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2017, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,