1 reviews | Active since Mar 2012
AIRTIME DISSAPEARING!!!!!!
<p>Since last week my airtime is dissapearing. I thought it must be my imaginstion when I noticed it last week, but now I know for a fact it is not. I loaded R15 on tuesday made NO CALLS and I have R5 left. I've lost quite alot now since last week. I did not subscribe to anything and know I have made no calls. I want my airtime replaced ASAP this is totally unacceptable. I need my airtime to phone my children and now I can't. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Now my data is back but all my airtime is gone. I made no no no calls since sunday to use the airtime. Airtime has been dissapearing since last week. I checked i have no wasp subscriptions. I want all lost airtime since last week returned. Im not in the financial position to throw money in the water. Because of this I cant phone my children. I hope you sleep well tonight knowing because of this i wont be able to speak to my children.
Now my data is back but all my airtime is gone. I made no no no calls since sunday to use the airtime. Airtime has been dissapearing since last week. I checked i have no wasp subscriptions. I want all lost airtime since last week returned. Im not in the financial position to throw money in the water. Because of this I cant phone my children. I hope you sleep well tonight knowing because of this i wont be able to speak to my children.