KM
Kg M
1 reviews | Active since Aug 2021
20 Jun 2023, 14:37
Airtime dispute
I bought R50 airtime this morning and when I try to purchase 7 days power hour it says I don't have funds. I didn't call anyone today. I tried to cal client services but the service or machine it's not helping me. Vodacom has poor customer service seriously
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Vodacom's replyOfficial
21 Jun 2023, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2023, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team