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Porcia M
1 reviews | Active since Feb 2019
02 Dec 2020, 09:14
Airtime disappears same day no solution
My airtime for R230 is loaded on the 1st of the month. Before end of the day it disappears. Vodacom is not responding to my emails and the online chat is useless.Last month they blocked services, this month what now?
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Vodacom's replyOfficial
02 Dec 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Porcia M's updateReviewer Update
09 Jan 2021, 20:21Thank u vodacom, my problem was resolved
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Porcia M's update09 Jan 2021, 20:21
Reviewer Update
Thank u vodacom, my problem was resolved