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wjswanepoel W

1 reviews | Active since Oct 2016

05 Jul 2017, 11:02

Airtime disappears even when I don't use my phone

<p>Good day,</p> <p>I just loaded R110 airtime to my wife's phone. Without doing anything on the phone, almost the entire amount disappeared in less than 30 mins.</p> <p>What the hell is going on with Vodacom??????</p>

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Replies (2)
Vodacom
Vodacom's reply05 Jul 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

wW
wjswanepoel W's update05 Jul 2017, 11:14
Reviewer Update

My wife does not use whatsapp and even if she did, there is NO DATA on that phone. Your stupid company used up all airtime before we could buy data!!!!!!!