1 reviews | Active since May 2015
airtime disappears
<p>Yesterday you took R5 on my airtime and i called customer care the guy didn't give me a straight answer he only said he dont see anything that is active i must dial *117# to unsubscribe for something i didn't even subscribe for and i've been trying to do that but kept on saying the service is unavailable try again later, and again today you took R5 what is it for exactly i want my airtime back plzzz </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed.
Kindly refer to our recent consultation.
Warm regards
Elroy
The reported instance has been reviewed and addressed.
Kindly refer to our recent consultation.
Warm regards
Elroy