1 reviews | Active since Dec 2012
Airtime Disappearing everyday
Every time from date of receiving airtime (i.e 1st of Each month) R5 a day is deducted from my account. I have called vodacom a couple of times and they tell me I have subscribed for something else hence the 5rands deductions. My concern is that this only happens on the airtime that Vodacom gives me, this has been happening on a monthly basis. How is it possible that airtime that I have subscribe to something that I am not aware of and don't get any notifications for?
Vodacom #PAYBACKTHEAIRTIME
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear koketso
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear koketso
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian