RS
Raoul S
1 reviews | Active since Jan 2020
07 Jul 2023, 13:45
Airtime disappearing
Its been months trying to get through to a consultant dialing 135, all I get is Tobi which is not helping me. I need someone to call me regarding my airtime that is disappearing
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Replies (2)
Vodacom's replyOfficial
07 Jul 2023, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2023, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Raoul S's updateReviewer Update
13 Jul 2023, 10:53Never received feedback since then, and to date no one called me? Why is no one getting in touch with me?!
RS
Raoul S's update13 Jul 2023, 10:53
Reviewer Update
Never received feedback since then, and to date no one called me? Why is no one getting in touch with me?!