Airtime disappearing
Why is my airtime disappearing? I did not subscribe to anything, i have min, sms’ and data and I am on wifi most of the time so what is using my airtime?
I used the *117# number and there is nothing to unsubscribe so I would like an explanation please
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Dec 2018, 09:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2018, 09:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Dec 2018, 11:02 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you. Kindly let us know if you need further assistance or alternatively contact our call centre on 082 135.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you. Kindly let us know if you need further assistance or alternatively contact our call centre on 082 135.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply30 Dec 2018, 11:02
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you. Kindly let us know if you need further assistance or alternatively contact our call centre on 082 135.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you. Kindly let us know if you need further assistance or alternatively contact our call centre on 082 135.
Vodacom Consumer Website Team.
Best regards,
's updateReviewer Update
02 Jan 2019, 16:45The issue has not been resolved. Send me an email with the statement as to where my airtime went. Also do not phone somone on a Sunday for something like this.
's update02 Jan 2019, 16:45
Reviewer Update
The issue has not been resolved. Send me an email with the statement as to where my airtime went. Also do not phone somone on a Sunday for something like this.