1 reviews | Active since Jan 2011
Airtime disappearing
My domestic lady topped up her phone last night with R10 and this morning she had no airtime left and her phone had not been used. This is not acceptable. How does she go about reclaiming this money or airtime.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,