LG
Laneille G

1 reviews | Active since Dec 2017

13 Dec 2017, 17:43

Airtime disappearing

Vodacom is robbing their prepaid clients blind. How can over R400s worth of airtime and data disappear in less than 2 weeks??

0
Replies (3)
Vodacom
Vodacom's reply14 Dec 2017, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 Dec 2017, 08:29
Official

Good Day Laneille Glyne,

Thank you for taking the time to voice your enquiry. Kindly provide us with the number in question.

Regards
RO

Best regards,

Vodacom
Vodacom's reply14 Dec 2017, 09:24
Official

Good Day Laneille Glyne,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Best regards,