Airtime disappearing

<p>The R150.00 airtime loaded onto my contract on 01/10/2016 had disappeared without one single call made. I've had my suspicions earlier that something is not quite right, but I now have unrefuted proof that not a call was made for 6 days, there is no data on the phone, and ALL the airtime is gone.</p> <p>On speaking to Vodacom this morning, they are telling me the internet is eating the minutes away. Please explain that to me Vodacom: this is a plain & simple contract which comes with R150.00 airtime only. Only twice since inception in May did I transfer data out of R150.00 (R99.00 first month & less the 2nd time).</p> <p>Once your data is finished, it is finished - how can the internet eat away airtime when you can't even GET ON THE INTERNET?</p> <p>I questioned billing with Vodacom previously & asked for itemised billing. I was then sent a form to fill out and told it will cost me R22.80 per month's itemised billing. So now I will have to fork out another R136.80 for itemised billing since contract inception and what will I learn? I know there are not many calls made from this phone, nor is the internet surfed.</p> <p>Instead Vodacom: take up the challenge - review the calls made on this contract and see if you are proud of taking money for such a bad bad bad contract. And would anybody at Vodacom be prepared to pay for such an abysmal contract?</p> <p>This is an absolute shame - I've been a loyal Vodacom client since the year 2000 and look at the ******* that was sold to me with this contract</p>