IP
Irshaad P

1 reviews | Active since Oct 2014

04 Apr 2016, 11:37

Airtime disappearing

I filled air time earlier this week on my account. Vodacom do not send me ANY notifications that my data is almost finished, and when data finishes then it starts using up all the airtime, resulting in me having no airtime. This behavior is absolutely unacceptable and down right disrespectful to your customers who pay lots of money to obtain data/airtime.

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2016, 12:30
Official
Hello irshaadp,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites