1 reviews | Active since Jan 2014
Airtime disappeared on the 6th??
To whom it may concern,<br> <br> I am on a UChoose Flexi 350 contract with a scheduled 1GB topup at the start of each month. If I use a lot of data and call time I usually run out of data/airtime on +- the 20th of the month. Yesterday however, the 6th of the month I noticed that I was unable to connect to the internet. I tried again last night and then got the vodacom web page stating that I have run out of data/airtime. I did not receive any warning of data almost running out, like I normally get warned and also no notification that the data had run out completely.<br> <br> My use of the internet and calls for the month was nothing out of the ordinary and I do not see how it is possible for me to have used up all my data as well as every single cent of my airtime.<br> <br> This is highly frustrating as I now have to topup with my own funds to be able to communicate.<br> <br> Please please please assist me with this asap.<br> <br> Thanks,<br> Barend Le Roux<br> ***<br>
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
