1 reviews | Active since Jan 2013
Airtime disappeared
I brought two hansets yesterday and loaded airtime on both. As soon as the airtime was loaded it it showed for a few minutes and disappeared. No calls were made and both handsets had 200mb of data. Why are you *****ing from brand new customers?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Tanya
Thank you for taking my call today, As discussed the matter has been resolved.
Have a Lovely day Further,
HS
Best regards,
Good Day Tanya
Thank you for taking my call today, As discussed the matter has been resolved.
Have a Lovely day Further,
HS
Best regards,