1 reviews | Active since May 2015
Airtime disappearance is now becoming a norm.
Sunday the 7th of July 2015. I was to make a call, I became aware of my missing ? R20.00 of airtime that I have had for the past 4 days.<br> <br> Last Sunday (31 May 2015) I had incurred a loss of R20.00 plus 100MB of data over a period of ? 2min after I had used my phone as a mobile hotspot to use the internet on my laptop. <br> <br> The following monday Vodacom's customer care notified me that my account has been credited with R30.00 to compensate for the loss I had incurred. I made calls during the week which altogether lasted ?5min. This morning I was made aware my account was sitting at R00.00.<br> <br> I logged a call to the call center and I was now told that my airtime is used up by \v-life"which is an internet service"
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
