aN
asanda N

1 reviews | Active since Mar 2015

31 Aug 2018, 08:26

airtime disappearance

dear vodacom i bought 29 rand airtime and i purchased 5rand whatsapp data and 5 rand normal data suddently my balance is 8 rand why? i thought you stopped doing that to us your customers clearly you did not and i am mad soo mad.....

0
Replies (2)
Vodacom
Vodacom's reply31 Aug 2018, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

aN
asanda N's update04 Sept 2018, 09:16
Reviewer Update
Thank you for a respond